Privacy Policy

How we collect, use, and protect your personal information in accordance with the Privacy Act 2020.

Last updated:

Introduction

Dealerwhinsuredo is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website at dealerwhinsuredo.world and enrol in our creative writing courses.

Information We Collect

We collect personal information only for lawful purposes connected with our functions or activities, and only when it is necessary for those purposes (Privacy Act 2020, IPP 1). When we collect information from you, we will tell you why we are collecting it, who will receive it, whether provision is compulsory or voluntary, and what happens if you do not provide it (IPP 3).

We collect information you provide directly to us when you:

  • Complete contact forms or enquiry submissions
  • Enrol in our creative writing courses
  • Subscribe to our newsletter or communications
  • Participate in workshops and submit writing samples
  • Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, and any content you provide in messages or writing submissions.

How We Use Your Information

We use the information we collect to:

  • Process your course enrolments and manage your participation
  • Respond to your enquiries and provide customer support
  • Send you course materials, schedules, and important updates
  • Improve our creative writing courses and website experience
  • Comply with legal obligations under New Zealand law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • To comply with legal requirements or respond to lawful requests

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, in line with IPP 5 (storage and security). However, no method of transmission over the internet is completely secure.

Retention of Information

We do not keep your personal information longer than is necessary for the purposes for which it was collected (IPP 9). When information is no longer required, we securely delete or anonymise it in accordance with our retention schedule.

Disclosure Outside New Zealand

We do not disclose your personal information to recipients outside New Zealand unless we have taken reasonable steps to ensure that the overseas recipient protects your information in a manner consistent with the New Zealand Privacy Act 2020 (IPP 12), or an exception under the Act applies.

Privacy Breaches

Under the Privacy Act 2020 (Part 6), if a privacy breach occurs that we believe has caused or is likely to cause serious harm to you, we will notify the Office of the Privacy Commissioner and affected individuals as soon as practicable. We have processes in place to assess and respond to any suspected or actual breach. You may contact our Privacy Officer (see Contact Us) if you have concerns about how your information has been handled.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you (IPP 6)
  • Request correction of inaccurate information (IPP 7)
  • Request that we restrict use or disclosure in certain circumstances
  • Withdraw consent for marketing communications where consent was the basis for use

If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner (Te Mana Mātāpono Matatapu): privacy.org.nz.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Contact Us and Privacy Officer

For any questions about this Privacy Policy, to exercise your rights, or to raise a privacy concern, you may contact us or our Privacy Officer:

Email: partners@dealerwhinsuredo.world
Phone: +64 800 284 8729
Address: 27 Princes Street, Auckland Central, Auckland 1010, New Zealand

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.